As Eren Plus, we respect and protect your personal data.
This Privacy Policy has been prepared to protect the privacy of users visiting our website at [www.erenplus.com] and to explain how the information shared by users through our website is processed.
By visiting our website or using our services, you are deemed to have accepted the terms stated below.
1. Information Collected
a) Personal Information
Personal data such as name, surname, e-mail, phone number, address through our website; It can be requested by you during contact forms, showroom appointment, sample request, order processing or newsletter subscription.
b) Automatically Collected Data
When you visit our site, some information may be collected automatically through your browser:
- IP address
- Browser type and device information
- In-site navigation gestures
- Cookie data
2. Purpose of Use of Data
The personal data we collect may be used for the following purposes:
- To provide you with special service (measurement, offer, consultancy, etc.)
- Processing your orders and managing the delivery process
- Scheduling your showroom appointments
- To provide a quick response to your contact requests
- Sending e-newsletters and campaign notifications (depending on your approval)
- Measuring customer satisfaction and improving the experience
- To fulfill our legal obligations
3. Sharing of Data
Your personal information is never shared, sold or rented to third parties without permission.
However, there may be limited sharing in the following cases:
- Legal obligations (court decision, official institution requests)
- Our reliable business partners from whom we receive logistics, payment and technical support services
- Collaborations with your explicit consent
4. Use of Cookies
Cookies are used on our website to improve user experience and analyze traffic.
These cookies are:
- Session tracking
- Visitor statistics
- Retargeting ads
- It is used to support functions such as quick form filling.
If you wish, you can control or disable cookies in your browser settings.
5. Data Security
Eren Plus implements technical and administrative security measures to protect your data:
- SSL-certified secure connection
- Data access control against unauthorized access
- Regular software security updates
- Encryption protocols in database and system infrastructure
6. Data Retention Period
Your personal data will be processed when the statutory retention periods and processing purposes have expired,
are securely deleted, destroyed or anonymized by us as the data controller.
7. Your User Rights (According to KVKK)
You have the following rights under the Personal Data Protection Law No. 6698:
- Find out what data is being processed
- Request correction or deletion of data
- Object to processing
- Find out if data has been transferred to third parties
- Withdraw your explicit consent
To exercise these rights, you can contact us via the email address [info@erenplus.com].
8. Right to Change
Eren Plus may update this privacy policy from time to time according to legal requirements or service content.
The current policy will always be published on this page.
9. Contact
For any questions about our privacy policy:
E-mail: info@erenplus.com
Address: Yukarı Dudullu Mahallesi Bostancı Yolu Caddesi Keyap Sitesi No:74 E1 Blok, Ümraniye / İSTANBUL
Phone: +90 (216) 420 67 80
We care about the privacy of your data as much as the privacy of your home.
As Eren Plus, we work to provide you with a site experience that is both transparent and secure .